Privacy Policy

Privacy Policy




  1. General


This PDCS sets out the policies and practices of our Website in the collection, use, sharing and protection of your Personal Data in accordance with the Personal Data (Privacy) Ordinance (Cap.486) (“the Ordinance”) of the Laws of the Hong Kong Special Administrative Region.

By using our Website, you consent to our collection, sharing and use of your Personal Data as described in this PDCS.

Please read the following carefully to ensure your understanding of our policy and practices regarding how your Personal Data will be treated. We may update or change this PDCS at any time and these changes will be posted on our Website.

In this PDCS, the “Coral Sea”, “we”, “us” and “our” mean the “Coral Sea Ferry Service Company Limited”, and the “Website” means the website established at URL

If there is any inconsistency or conflict between the English and Chinese version of this PDCS, the English version shall prevail.


  1. Collection of Your Personal Data


“Personal Data” shall mean any identifiable or sensitive information or data (including but not limited to your name, email address, telephone number, Octopus number, gender, date of birth, occupation, travel history on the Coral Sea) as defined in the Personal Data (Privacy) Ordinance.

We collect your personal data when you fill in and submit to us the feedback form on the “Contact Us” page of our Website. Your supply of Personal Data is non-obligatory, but failure to do so may result in us being unable to process your feedback or provide our service to you.

If you are under the age of 13, you must first obtain the permission from your parent or guardian before supplying any Personal Data to us.


  1. Use, Disclosure and Sharing of Personal Data


We will limit the collection and use of Personal Data to what is necessary to administer our business and provide you our service.

All Personal Data supplied to us will be dealt with by our staff with strict standards of security and confidentiality. However, we may release or transfer your Personal Data to the following parties :-

(i) in the event of a sale of any relevant part of our business, to any actual or prospective assignee, transferee or successor of or to our rights in respect of your Personal Data;

(ii) any agent, contractor or third party service provider who provides administrative, telecommunications, computer, financial or other services to us in connection with the provision of our service(s) to you;

(iii) any person to whom the Star Ferry is under an obligation to make disclosure under the requirement of any legal and/or regulatory requirements or court order binding on us,;

(iv) professional advisors (including but not limited to lawyers and auditors); and

(v) any person who owes the Coral Sea a duty of confidentiality.


  1. Hyperlink to Other Websites


Our Website may contain advertisement or hyperlink to other websites. This PDCS only applies to our Website and we are not responsible for the handling of your Personal Data at any other websites. You are, therefore, advised to refer to the relevant policies and practices implemented by the other websites.


  1. Web Logs


When you visit our Website, we may record the domain name of your computer and track the pages you visit (collectively called the “Traffic Data”). By measuring and collecting the Traffic Data, it allows us to obtain general knowledge of our visitors and to gauge the popularity of various parts of our Website. The Traffic Data is collected for our internal use and for sharing with our service providers. Our collection, use and sharing of the Traffic Data will not identify you as an individual.


  1. Security


All Personal Data held by us will be kept securely and confidentially. It will only be accessed by authorised personnel of the Star Ferry or its contractors under a duty of confidentiality to the Star Ferry. Such authorised personnel of the Coral Sea or its designated contractors will be instructed to handle your Personal Data only in accordance with this PDCS.


  1. Use of Personal Data in Legal Proceedings


If it becomes necessary to take action against you for any reason whatsoever, including recovering from you any money you owe us, you hereby expressly agree that the Personal Data provided to us by you can be relied upon in identifying and taking legal action against you.


  1. Assess and Correction of Personal Data


You may at any time: (a) check if we hold any of your Personal data, (b) obtain a copy of your Personal Data and (c) correct any Personal Data relating to you in any of our records. You may also request us to delete your personal data from any active mailing or distribution list.

To exercise your aforementioned rights, please contact our Personal Data Privacy Officer at the address or email address listed below. When contacting us, kindly mark your communication “Confidential” and state your name together with any additional details about yourself so that we can identify you as the person to whom the Personal Data refers. We aim to reply your request within 30 days. Please be noted that we may charge you a reasonable fee in handling your request.


  1. Retention of Personal Data


Under our normal practice, your Personal Data will only be kept by the Coral Sea for as long as necessary to fulfil the purposes for which it was collected, unless the Personal Data is also retained to satisfy any applicable statutory or contractual obligation or for the purposes of investigation, detection and prosecution of crime. Personal data which is no longer required will be destroyed.


  1. Personal Data Privacy Officer


If you want to make any general enquiry or complaint regarding our Personal Data Policy, or to exercise you rights mentioned in Clause 8 above, please contact our Personal Data Privacy Officer by post or by email (please mark your communication “Confidential”) at :-


The Coral Sea Ferry Service Company, Limited

Personal Data Privacy Officer


Address: Administrative Department, General Office,

Sai Wan Ho Ferry Pier, Tai Hong Street, Sai Wan Ho, Hong Kong.


珊瑚海船務有限公司 Coral Sea Ferry Service Co., Ltd.

珊瑚海航運有限公司 Coral Sea Shipping Co., Ltd.

租船熱線Service Hotline : 2368 8885

公司電話Office Tel. : 2513 1103

傳真FAX : 2513 8020

電郵E-mail :


Address : Sam Ka Tsuen Ferry Pier, Tai Hong Street, Sai Wan Ho, Shaukiwan, Hong Kong

Website :